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Please choose the centre you attend:
Did you and your child receive an orientation to the
service?		 Yes No
Did you feel our staff took time at orientation to obtain
information about / understand the needs of your child?		 Yes No
If No, please provide feedback:
Did you feel you received adequate information about
Management and the service during the orientation?		 Yes No
If no please provide feedback:
Have you had any concerns that you have not been able to raise at the centre? Yes No
If Yes, please provide feedback:
Have grievances, if any, been addressed? Yes No
Comments:
PLEASE provide us with feedback on the quality of care
Please choose the number that reflects the quality in the following areas, with 5 being high and 1 being low
Friendliness of staff: 1 2 3 4 5
unable to comment
Competence of Staff: 1 2 3 4 5
unable to comment
Staff Helpfulness: 1 2 3 4 5
unable to comment
Health & hygiene at centre: 1 2 3 4 5
unable to comment
Meals provided: 1 2 3 4 5
unable to comment
Written communication: 1 2 3 4 5
unable to comment
Able to meet your needs: 1 2 3 4 5
unable to comment
Able to meet your child's needs: 1 2 3 4 5
unable to comment
Play opportunities provided: 1 2 3 4 5
unable to comment
Educational content of program: 1 2 3 4 5
unable to comment
Child's daily routine maintained: 1 2 3 4 5
unable to comment
Premise presentation: 1 2 3 4 5
unable to comment
Equipment available: 1 2 3 4 5
unable to comment
Coordination of Centre: 1 2 3 4 5
unable to comment
Cleanliness of Centre: 1 2 3 4 5
unable to comment
Variety of play equipment: 1 2 3 4 5
unable to comment
Outdoor facilities: 1 2 3 4 5
unable to comment
Further comments welcome:
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